How Omron Speaks to All Levels Within a Customer’s Automation Organization – And Why That Is Important

January 26, 2023

Manufacturing automation companies range from small to large, but even the smallest ones employ a variety of people with different roles, and therefore different concerns. Granted, everyone’s ultimate goal is to help the company make profits and fulfill its mission, but this depends on the employees at different levels within the hierarchy attending to their specific concerns.

When investing in new automation technologies, and possibly a large-scale solution, it’s important for company leadership to make sure that employees at all levels see the value in the investment and understand how it makes their specific jobs easier, Automation providers need to consider a customer’s goals and pain points from all perspective within the organization,

At Omron, they design their solutions so that they speak to all levels of a company, creating value for everyone involved This is an integral part of their commitment to being your trusted automation partner.

The components level: Minimizing downtime and maintenance needs with reliable products 

Many people within a customer’s organization are focused on the individual technologies within an application, and their main concern regarding these technologies is that they function reliably.

Omron’s components are not only designed for exceptional reliability and longevity, but many of them also offer predictive maintenance capabilities to make maintenance more efficient and less labor intense. Omron’s power suppliesIO-Link-enabled sensors, and many other technologies provide 24/7 condition monitoring to help you reduce unplanned downtime.

Want to learn more about predictive maintenance? Discover its value and see more solutions

The control level: Driving production line performance with a powerful platform

Automation products exist in the context of a larger system, so it’s also important to go beyond these individual products and consider the system as a whole. This is generally under the purview of a production manager, who focuses on the control level.

Omron helps customers understand how our platform can drive the overall performance of a particular line. When everything is integrated within a single platform, as is the case with Omron’s Sysmac Software solution, configuration and troubleshooting become much easier. For example, a single project file contains all programs and parameter files of Omron EtherCAT devices.

The business level: Turning trends and buzzwords into concrete, impactful solutions

Industry buzzwords like “smart manufacturing” can seem pretty abstract at times. That’s why we make a huge effort to tether these concepts to actual solutions that solve clearly defined problems. When we present automation concepts to the business level within an organization in this way, it helps the company stay competitive and make smarter investments.

For example, Omron offers transformative Industry 4.0 solutions for traceability that provide connectivity from the plant floor to cloud-based data storage for wider data accessibility and usage. For the logistics industry, Omron provides all-encompassing robotics solutions that can help companies evolve quickly to meet changing customer demands.

Learn more about how Omron helps customers “plan for tomorrow, today” in episode 19 of their Operation Automation podcast


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